Custom 360° Virtual Tours

Privacy Policy

Who we are

We are Capture 360 Assets and we create, self web host and provide custom electronic 360° virtual tours of any asset such as a building, vehicle or object.

This is achieved by capturing still and/or moving pictures with the use of electronic camera equipment.

At capture 360 Assets we are committed to protecting your privacy, as most of you are and this policy is in place to outline what steps we have made to not only comply with the relevant legal obligations under the GDPR but to reassure you we have your personal information as secure as it can be.

The website address we use is:


If you complete the ‘Connect with us’ form on our site you are providing us with your name, email address, phone number and content of the message, these details are required for Capture 360 Assets to respond to you following your request.

By using our website you are also providing cookies from your IP address and these cookies will last for one year. More details about our cookies can be found here.

Which forms collect personal data?

We use two different form for collecting personal information. One that is on our website and one we use on the day of providing a service.

On our website we have a ‘Connect With Us‘ page that allows visitors and users to make enquiries to the services we provide via a submission of a form.

When we are providing a service that requires the capture of images either still or moving, a ‘Consent Form’ is completed at the location. The consent form is for any individual that is also captured in the image to grant permission of that image to be used in the public domain such as a website or social media.

What personal data do we collect and why?

On our website when visitors and users submit a form, we capture the IP Address for spam protection. We also capture your email address, phone number and other personal data included in the Form fields.

When we are using the ‘Consent Form’ we will capture the persons name, email address and signature. There will be options on the form for you tick in order to have a clear definition of what you are consenting too. An electronic copy is made of this form and you will be emailed this copy using the email address provided.

Other personal information is gathered in relation to the service provided to you by Capture 360 Assets. This will be in a form of service agreement and the information collected within that agreement will be the name of the authorising person, their address, email address and signature.

Where we store your data

We use the Microsoft platforms for all admin duties of Capture 360 Assets, their privacy policy can be found here:

We have taken all reasonable steps to ensure we keep your details safe, secure and used in accordance to this policy.  We use security features to prevent unauthorised access to your information. 

While we will do our best to protect your personal information, there may be a situation that happens outside of our control that may affect you based on access to your data.  We promise to act promptly and in accordance with the rules set out in the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) to ensure any impact on you is minimised.  

Any data or personal information may need to be provided to Law Enforcement authority’s if requested for the detection and prevention of criminal activity.

Third Parties

We use Google reCAPTCHA for spam protection for our website form. Their privacy policy can be found here :

We use the Microsoft platforms for all admin duties of Capture 360 Assets, their privacy policy can be found here:

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Your personal information is not shared with anyone outside the Capture 360 Assets organisation and we promise that we will never sell your information to 3rd parties.

Other than for a financial purpose of any reimbursement of monies (if applicable) it will be the relevant bank providing the service of payment to you that will have your name, account number and sort code.

How long we retain your data

If you use the ‘Connect With Us’ form the information you provide to us will be retained for a maximum period of 30 days.

If contact between you and Capture 360 Assets continues and for the purpose of services provided, including any consent forms, the information will be retained for a period of 6 (six) years. This is in line with the GDPA guidelines of information retention.

In some cases an individual may wish to change their mind of giving the consent and by keeping an electronic copy of the original form the individual can confirm they are one of the same person.

If you wish to cancel/change you consent at anytime you may do so by emailing us at and in the subject heading put ‘Change of Consent Permissions

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact Us

If you wish to cancel/change you consent or wish to enquire about your personal data you may do so at anytime by emailing us at and in the subject heading put ‘Change of Consent Permissions‘ or ‘Personal Information’ depending on your enquiry.

We will acknowledge receipt of you email instantly and respond to your enquiry within one calendar month.

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